Quality Assurance

From sourcing raw materials to delivering finished products to you, the quality controls behind Herbalife products are always in place.Our raw materials (including botanical ingredients) are sourced from reputable suppliers around the world and are manufactured in accordance with established quality standards. Herbalife suppliers and manufacturers are obligated to follow Herbalife’s written procedures that are verified by our periodic audits and inspections. Our ingredients are common throughout the food supply.

We comply with the applicable requirements of all regulatory bodies wherever we do business.
In the U.S., all of our products comply with and are labeled according to FDA regulations. Outside of the U.S., we comply with and are regulated by the various ministries of health and food standards agencies of the 65 additional countries where we do business.

All of our products are labeled according to FDA regulations and are manufactured by vendors that are inspected and audited by Herbalife in accordance with the company’s written quality assurance procedures.

Outside of the United States, we comply with and are regulated by the various ministries of health and food standards agencies in the additional 65 countries where we do business.

We guarantee you’ll love our products.As part of Herbalife’s commitment to deliver in beneficial, high-quality products, we offer a 30-day money-back guarantee. If you’re not fully satisfied with any product for any reason, simply return the unused portion within 30 days and you’ll receive a full refund.

Products that are sold on or from My Herbal Secrets (Site) have a 30 day money back guarantee from the time the product is received. The retail customer has a choice of a full refund of purchase price, minus the original shipping cost or a full credit for the exchange of other products on the My Herbal Secrets site.

Products can be returned to :  ( Please send a copy of the receipt along with the product )
My Herbal Secrets
129 Beacon Run West
Columbus, Ohio 43228-1556

Contact us at :      Support@MyHerbalSecrets.com     

Or you can reach the Customer Support Department :

Monday - Friday   9am to 5pm EST         Saturday   9am to 1pm 

Phone : 614-870-7872

Fax : 801-848-0495